We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. We are more than happy to provide a complete refund within 30 days of your original purchase.
Before asking for a refund, please allow us to try and resolve any difficulties you are experiencing by opening a support ticket from your member account.
A few small points:
- We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
- Refunds may only be issued within 30 days of the purchase date. After 30 days no refunds can be processed.
- We reserve the right to deny refund requests if we deem it necessary.
- We cannot cover any differences in exchange rates between the time you purchased and the time you are refunded.
If you require a refund and your request fulfills the requirements above, you may submit a ticket from your member account with the subject “Refund Request”.
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