Refund Requests.

Refund Requests

We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. We are more than happy to provide a complete refund within 30 days of your original purchase.

Before asking for a refund, please allow us to try and resolve any difficulties you are experiencing by  opening a support ticket from your member account.

A few small points:

  • We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
  • Refunds may only be issued within 30 days of the purchase date. After 30 days no refunds can be processed.
  • We reserve the right to deny refund requests if we deem it necessary.
  • We cannot cover any differences in exchange rates between the time you purchased and the time you are refunded.

If you require a refund and your request fulfills the requirements above, you may submit a ticket from your member account with the subject “Refund Request”.


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